Frequently Asked Questions

Is it possible to export a list of reservations in a CSV file?

Yes, it is possible to export a list of reservations in a CSV file, you can also export the list in XML and ICAL format or generate a feed URL CSV, XML or iCAL format.

You find this option in:

Left menu => Sync & Export => Export & Feed

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Is it possible to create invoices for reservations?

Yes, it is possible to create an invoice or more for each reservation; the invoices are also configurable and accept the online payment.

You find This option in:

Left menu => Settings => Invoices

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Is it possible to customize the confirmation message?

Yes, it is possible to customize the confirmation message and the payment message; you can also add values with the parameters "TOKEN."

You find this option in:

Left menu => Settings => Confirmation

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Is it possible to import other booking calendars?

Yes, it is possible to import another calendar via iCAL synchronization, like Tripadvisor, Airbnb, Google, Yahoo, booking, etc...

You find This option in:

Left menu => Sync & Export => Calendar importing

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Is it possible to export and synchronize the calendar?

Yes, it is possible to export the calendar to another calendar via iCAL synchronization, like Tripadvisor, Airbnb, Google, Yahoo, booking, etc...

You find This option in:

Left menu => Sync & Export => Calendar Exporting

 

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How to set prices and conditions?

You Can set a default price for each date of the week. Click on the "Adults & Children" button to add different price based on number of adults and children selected on the reservation form. Click on "Add season" to set different prices for specific date periods.

** Note: Button (+ Adults & Children) and (season) will appear after adding default price.

You find This option in:

Left menu => Prices

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How to Add More Extra For Booking Price?

You can create different items and/or services which your clients can book. For example a breakfast, airport pickup, or anything else that you offer.

You find This option in:

Left menu => Settings => Bookings => Add Extra Options in Reservation Form

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How to Add pictures in the rooms gallery?

After adding a room, the number and name of the room, are automatically added to the room menu inside the Gallery section. you can add and edit images, customize the theme and enable or disable the gallery

You find This option in:

Left menu => Settings => Gallery 

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How to add rooms in the multi-room booking calendar?

You can also specify the number of adults and children that the room can accommodate, as well as the number of reservations accepted per day or night for this room type. Once you add the room, you will be able to upload photos.

You find This option in:

Left menu => Rooms

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Is it possible to use my own SMTP email server ?

Yes it is possible to use your own SMTP mail server, your username will be the address of the sending of confirmation messages for your customers.

this option is located in:

Left menu => Settings => General => Select email sending method.

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